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  The Business side of things: Turning on Recall for Existing Beta Testers
Posted by: Brian on Thursday, April 26, 2007 - 11:30 PM
  Office Administration
186 Reads

As of April 25, 2007, the Lighthouse Messaging Service's Recall System is available for beta testing. Please follow the instructions below to start sending recall messages in your practice.

  1. Read the description of how the Recall System works in this article. At the top of the article, click on Campaigns, and then on Recall Campaigns. Please make sure you understand how it's going to work before you go to step 2.
  2. Configure all four Recall Campaigns according to the instructions in the Configuring Campaigns section of the above article. (As soon as you do, a very few recall messages could start going, so be prepared for that!)
  3. Call us at 888-427-5454 extension 1 to let us know you're ready to turn on Recall.
  4. We'll run a one-time "catch up" job that will immediately schedule the appropriate Recall Campaign for every patient who needs one, so that postcards and e-mails will start to be sent.
  5. We'll "turn you on" for Recall on our server, so that every night, Recall Campaigns will be scheduled for patients who need to have them scheduled that day.
  6. Your phone will start ringing - people who get one of the messages and want to schedule a recall appointment.

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  The Business side of things: LH Messaging Service
Posted by: Brian on Thursday, April 26, 2007 - 10:46 PM
  Office Administration
1012 Reads

General Description

The Lighthouse Messaging System (LMS) is a completely automatic, practically invisible system for sending routine messages to your patients. The most common messages are for appointment reminders, treatment needed reminders (hygiene and operative) and birthday greetings, but almost any regularly recurring event can have one or more messages associated with it. Message types currently include e-mail, SMS (text messages to cell phones and pagers) and postcards, and will eventually include letters (on your letterhead) and pre-recorded voice calls to any phone number.

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  The Business side of things: You and Your NPI Number
Posted by: Brian on Wednesday, December 13, 2006 - 01:07 PM
587 Reads

(Here's the most important thing for you to know in this whole Article - you DO NOT need to change your version of PracticeWorks to handle your NPI number, no matter what version of PW you're on! To skip right to that part of the Article, click here.)

Your NPI number... what is it? Your New Patient Intake? Your "Nice Pants!" Index? No, it's your National Provider Indentifier, and it came about as a result of HIPAA. Here's what Aetna's website says about it: "An NPI is a unique 10-digit numeric identifier assigned to health care providers and organizations defined as covered entities under HIPAA. The NPI will be a permanent identifier assigned for life."

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  The Business side of things: LH Financial Agreement System
Posted by: Brian on Wednesday, September 13, 2006 - 05:15 PM
  Accounts receivable
761 Reads

PracticeWorks doesn't have a great place to record any financial agreement you reach with a patient (sorry, Yellow Stickies weren't designed for this!), and no way to print out any such financial agreement. We've solved that problem with the Lighthouse Financial Agreement System. It consists of a Financial Agreement Form, where you document the pertinent amounts, the payment option chosen by the patient, and the dates/amounts of all payments due; a Financial Agreement Document that prints out all the information on the Form, reiterates your financial policy, and has a place for the patient to sign; AutoLinks for accessing the Form and printing the Document as automatically as possible.

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  The Business side of things: Single Insurance Company PPO Analysis
Posted by: Brian on Tuesday, July 11, 2006 - 07:02 PM
402 Reads

This Analysis Expert - LH99 Single InsCo PPO Analysis - was created to help you determine the financial value to your practice of a single insurance company's contract. The term "PPO" is used generically to refer to any plan for which you have signed a contract obligating you to treat patients of a particular insurance company for a pre-determined reduced fee schedule.

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