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  ScanSnap for the Dental Office
Posted by: Allen on Friday, October 05, 2007 - 05:23 PM
 
  Office Administration
1049 Reads

The COMPLETE Guide to the “Dental” ScanSnap (forward the 2000% markup to….)

Okay – this document has been long in coming, and I apologize in advance to everyone who waited for it. I also applaud all of the people who simply said “damn the torpedos – full speed ahead!” – and you have been numerous!

Unlike ordinary articles, I will make this more “check box” oriented – so let’s get started!


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  The Business side of things: Turning on Recall for Existing Beta Testers
Posted by: Brian on Thursday, April 26, 2007 - 11:30 PM
 
  Office Administration
186 Reads

As of April 25, 2007, the Lighthouse Messaging Service's Recall System is available for beta testing. Please follow the instructions below to start sending recall messages in your practice.

  1. Read the description of how the Recall System works in this article. At the top of the article, click on Campaigns, and then on Recall Campaigns. Please make sure you understand how it's going to work before you go to step 2.
  2. Configure all four Recall Campaigns according to the instructions in the Configuring Campaigns section of the above article. (As soon as you do, a very few recall messages could start going, so be prepared for that!)
  3. Call us at 888-427-5454 extension 1 to let us know you're ready to turn on Recall.
  4. We'll run a one-time "catch up" job that will immediately schedule the appropriate Recall Campaign for every patient who needs one, so that postcards and e-mails will start to be sent.
  5. We'll "turn you on" for Recall on our server, so that every night, Recall Campaigns will be scheduled for patients who need to have them scheduled that day.
  6. Your phone will start ringing - people who get one of the messages and want to schedule a recall appointment.


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  The Business side of things: LH Messaging Service
Posted by: Brian on Thursday, April 26, 2007 - 10:46 PM
 
  Office Administration
1012 Reads

General Description

The Lighthouse Messaging System (LMS) is a completely automatic, practically invisible system for sending routine messages to your patients. The most common messages are for appointment reminders, treatment needed reminders (hygiene and operative) and birthday greetings, but almost any regularly recurring event can have one or more messages associated with it. Message types currently include e-mail, SMS (text messages to cell phones and pagers) and postcards, and will eventually include letters (on your letterhead) and pre-recorded voice calls to any phone number.



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  Paying on Production vs. Collection
Posted by: Brian on Friday, November 12, 2004 - 10:44 PM
 
  Office Administration
541 Reads

For some reason, the conventional wisdom in dentistry is that people (especially associates, but also hygienists and "owner-doctors") should be paid in part or in full based on collections, rather than on production. This article describes what the differences really are (not much, actually) and why we believe that, in most cases, production is a better way to go.

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  Lighthouse Year-End Practice Management Recommendations
Posted by: Allen on Tuesday, February 10, 2004 - 01:27 PM
 
  Office Administration
21681 Reads

Lighthouse Year-End Practice Management Recommendations

As the old year is done and behind us, and we prepare to start the new year - now is the time to review and understand what happened in the prior year and make any changes to our office, policies, procedures, and staff necessary in order for the new year to be more prosperous and profitable with less stress and hasel. PracticeWorks is unique in that there are no accounting periods to "close", but that uniqueness also breeds complacency towards necessary "housekeeping" routines. This article will provide you with detailed instructions on what should be done to provide you with the management information necessary to make prudent choices that will positively impact the future for you, your staff, and your patients.



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