About Potty Time Chimes - Policites

Order Cancellation Policy

To cancel an order you have placed with Potty Time Chimes™, you must contact Potty Time Chimes™ by email (pottytimechimes@yahoo.com) or by telephone (618-396-2494). Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting Potty Time Chimes™ to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs).

Return Policy

Every product you buy from Potty Time Chimes™ comes with a 30 day limited warranty. The warranty applies to products that have been confirmed as defective by Potty Time Chimes™, which may be repaired or replaced (at our sole discretion). For assistance or to exchange a defective product, please call Potty Time Chimes™ at 618-396-2494.

Shipping Policy

Every product you buy from Potty Time Chimes™ will be shipped via USPS Priority Mail or UPS.
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